FM-VIVA app for iPhone and iPad
Facilities managed, nicely. The FM-VIVA app helps VIVA personnel, technicians and facilities managers work closely together.
VIVA personnel reports and tracks tickets via the app.
Technicians acknowledges and work on tickets, then update statuses and details via the app. Tickets are automatically escalated whenever response time and down time thresholds are breached.
Facilities managers are informed all the time.